Frequently Asked Questions


1 - What is SYNTAX PRO?
2 - Who are SYNTAX’s service providers?
3 - What is LEXIS PRO?
4 - What comprises the LEXIS Code of Ethics, to which LEXIS members are subjected?
5 - What are LEXIS’s main goals?
6 - What are the advantages of being a SYNTAX client?
7 - Why may I only request a maximum of 20 free quotes per each language service?
8 - Who may become a SYNTAX client?



1
- What is SYNTAX PRO?

SYNTAX PRO
is a platform to create unity and quality assurance in the language services market. At syntax.pro, qualified language service providers and their clients can negotiate directly without commissions or intermediaries. At SYNTAX, clients seeking a specific language service can search and select service providers most suitable to their needs.


2 - Who are SYNTAX’s service providers?

SYNTAX’s service providers are exclusively members of LEXIS PRO.


3 - What is LEXIS PRO?

LEXIS PRO
is an active international community that includes a wide range of language service professionals for: translation, subtitling, voice-over and copywriting. All members of LEXIS have gone through an admission procedure. They are governed by a rigorous code of ethics, and their services are continuously assessed by their clients.


4 - What comprises the LEXIS Code of Ethics, to which LEXIS members are subjected?

Please refer to the LEXIS Code of Ethics.


5 - What are LEXIS’s main goals?

LEXIS
’s main goals consist of helping the market identify the best professionals and creating real business opportunities between its members and clients needing language services through the SYNTAX platform. Requesting services through SYNTAX is the fastest, safest and most efficient way of guaranteeing that you will be working with accredited, competent and qualified professionals.


6 - What are the advantages of being a SYNTAX client?

• Working exclusively with qualified and accredited professionals: all official SYNTAX service providers are members of LEXIS
• Having online access to a worldwide market of language service providers guaranteeing localized globality, i.e., language services are provided by native speakers of the working language (or target language, in case of translation) residing in that language’s socio-cultural environment
• Targeting your search towards professionals through different criteria such as type of service, source language or professional experience
• Accessing the professional profiles of SYNTAX service providers, gathering all relevant information and choosing those who best fit your needs. All SYNTAX service providers are members of LEXIS: this professional world is but a click away.
• Browsing portfolios and the rankings of various SYNTAX service providers
• Requesting up to 20 free quotes for each language service—with a single click and no strings attached
• Negotiating directly with professionals—no commissions or intermediaries
• Grading the service that has been rendered to you, thus contributing to the SYNTAX providers’ ranking system
• Being assured that there are no “false professionals” listed. The SYNTAX system for monitoring and reporting potential false professionals is always on high alert. You are protected.


7 - Why may I only request a maximum of 20 free quotes per each language service?

SYNTAX provides several search criteria and access to the professional profiles allowing very effective identification of SYNTAX service providers most suitable to meet your needs for a language service. In addition, the 20-request limit per language service is fundamental for maximizing time and energy in responding to the number of replies received: SYNTAX service providers recognize the probability that their services may well be solicited every time they reply to a quote request.


8 - Who may become a SYNTAX client?

Any individual or organization requiring language services may become a SYNTAX client – anyone who wants high quality and expertise at competitive prices.
 

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